Terms and Conditions
Effective Date: July 19, 2026
Welcome to Sheaux Time (“we,” “us,” or “our”). These Terms and Conditions govern your use of sheauxtime.online (the “Website”) and your purchase of products from our store. By accessing our Website or placing an order, you agree to be bound by these Terms and Conditions.
Please read these terms carefully before using our Website or purchasing our products.
1. Use of Our Website
By using this Website, you agree to use it only for lawful purposes and in accordance with these Terms and Conditions.
You may use this Website regardless of age; however, you are responsible for ensuring that any purchases made through the Website are authorized by you or a parent/legal guardian if required.
You agree not to use our Website in any way that may damage, disable, overburden, or interfere with the operation of our Website or the experience of other customers.
2. Products and Personalization
Sheaux Time specializes in custom and personalized products. Because many of our products are created specifically for each customer, please carefully review all names, spelling, dates, colors, sizes, and customization details before submitting your order.
Customers are responsible for providing accurate personalization information. Sheaux Time is not responsible for errors caused by incorrect information submitted by the customer.
Colors shown on digital screens may vary slightly from the actual product due to differences in device settings, lighting, and screen displays.
3. Orders, Payments, and Production Time
All products created by Sheaux Time are made to order. Production does not begin until full payment has been received and processed on our end.
Your turnaround time begins once payment is received.
Our standard turnaround time is 10–14 business days after payment has been received. This timeframe does not include weekends or holidays.
Turnaround times may vary during peak seasons, holidays, large orders, or circumstances outside of our control. Any updates or changes to expected turnaround times will be communicated when necessary.
By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order due to issues including, but not limited to, product availability, pricing errors, suspected fraudulent activity, or other circumstances that prevent us from fulfilling the order.
4. Custom Order Policy
Due to the personalized nature of our products, custom orders cannot be returned or exchanged unless the product arrives damaged, defective, or incorrect due to an error made by Sheaux Time.
Customers are responsible for reviewing all order details before submitting payment. Once production has begun, changes or cancellations may not be possible.
5. Returns and Exchanges
We want every customer to love their purchase. If your order arrives damaged, defective, or incorrect, please contact us within [insert timeframe] of receiving your order.
Please include your order information and photos of the issue so we can properly assist you.
Items that have been personalized, worn, washed, altered, or used are not eligible for return or exchange.
6. Shipping
Orders will be shipped after completion of production.
Sheaux Time LLC is not responsible for delays caused by shipping carriers, weather, holidays, incorrect addresses provided by the customer, or circumstances outside of our control.
Customers are responsible for ensuring that all shipping information provided at checkout is accurate.
7. Intellectual Property
All content on this Website, including but not limited to logos, graphics, artwork, images, product designs, text, and branding elements, belongs to Sheaux Time LLC unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use our content without written permission.
8. Customer-Provided Artwork and Materials
If you provide logos, artwork, images, names, or other materials for customization, you confirm that you have permission and legal rights to use those materials.
Sheaux Time LLC is not responsible for copyright or trademark issues related to customer-provided designs or materials.
You grant Sheaux Time LLC permission to use submitted materials only as necessary to create and fulfill your order.
9. Pricing and Product Availability
Prices, products, and availability are subject to change at any time without notice.
We reserve the right to correct pricing errors, update product offerings, or cancel affected orders when necessary.
10. Limitation of Liability
Sheaux Time is not responsible for indirect, incidental, or consequential damages resulting from the use of our Website or products.
Our liability is limited to the amount paid for the specific product giving rise to the claim.
11. Third-Party Links
Our Website may contain links to third-party websites or services. Sheaux Time is not responsible for the content, policies, or practices of third-party websites.
12. Privacy
Your privacy is important to us. Any personal information collected through this Website is handled according to our Privacy Policy.
13. Changes to These Terms
Sheaux Time LLC reserves the right to update or modify these Terms and Conditions at any time.
Changes become effective immediately upon posting to this page. Continued use of our Website after updates are posted means you agree to the revised Terms and Conditions.
14. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Sheaux Time
Website: sheauxtime.online
Email: sheauxtime.apparel@gmail.com
Thank you for supporting our small business!
Privacy Policy
Effective Date: July 19, 2026
At Sheaux Time (“we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information you provide when visiting sheauxtime.online (the “Website”) or placing an order with us.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you visit our Website, place an order, or contact us, we may collect certain information, including:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information
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Order details
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Customization details provided for personalized products
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Any information you voluntarily provide through forms, messages, or customer service communication
We may also collect general information about how you interact with our Website, such as browser type, device information, and pages visited.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Create and personalize your products
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Communicate with you about your order
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Provide customer support
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Send updates regarding your purchases
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Improve our Website, products, and customer experience
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Prevent fraudulent transactions and protect our business
We only use your information for purposes related to operating and improving Sheaux Time.
3. Payment Information
Payments are processed securely through third-party payment processors. Sheaux Time does not store your complete payment card information.
Your payment information is handled according to the privacy policies and security practices of the payment providers used during checkout.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
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Payment processors
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Shipping providers
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Website hosting or e-commerce platforms
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Services that help us manage orders and customer communication
These third parties are only provided the information necessary to complete their services.
5. Custom Designs and Customer-Provided Information
If you submit names, logos, artwork, images, or other information for personalized products, we use that information only for the purpose of creating and fulfilling your order.
We do not claim ownership of customer-provided artwork or designs.
By submitting images, logos, or designs, you confirm that you have permission to use those materials.
6. Cookies and Website Tracking
Our Website may use cookies or similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and improve our services.
You may choose to disable cookies through your browser settings; however, some Website features may not function properly.
7. Data Security
We take reasonable steps to protect your personal information. However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Website is intended for general audiences. We do not knowingly collect personal information from children without appropriate permission.
If you believe a child has provided personal information through our Website, please contact us so we can take appropriate steps.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your information.
To make a request, please contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Sheaux Time
Website: sheauxtime.online
Email: sheauxtime.apparel@gmail.com
Thank you for trusting Sheaux Time with your information.
Social Media & Marketing Policy
Effective Date: July 19, 2026
At Sheaux Time, we love showcasing the creativity, craftsmanship, and custom work we create for our customers. This Social Media & Marketing Policy explains how we may use photos, videos, and other content related to orders completed through our business.
1. Product Photography and Sharing
From time to time, Sheaux Time may photograph or record completed products for use on our website, social media pages, advertisements, portfolios, and other promotional materials.
By placing an order with Sheaux Time, you understand that your finished product may be photographed and shared for marketing purposes.
We may showcase examples of our work, including custom apparel, personalized products, team apparel, school apparel, church apparel, and other custom creations.
2. Personalized Products
Because many of our products include custom names, organizations, teams, schools, or other personalized details, we understand that some customers may prefer additional privacy.
If your order includes personal information or identifying details that you do not want publicly shared, please contact us at sheauxtime.apparel@gmail.com before your order is completed.
We will make reasonable efforts to honor requests not to share specific orders.
To respect the privacy of our customers and avoid sharing surprises, we automatically delay posting photos of certain personalized products until after the related event, holiday, celebration, or delivery date has passed. This includes, but is not limited to, gifts, team apparel, school events, church events, and seasonal products. Once the event or occasion has concluded, the product may be shared as outlined in this policy unless a specific request has been made not to share it.
3. Customer Photos and Reviews
If you voluntarily submit photos, reviews, testimonials, or other content to Sheaux Time through email, social media, website submissions, or other communication methods, you grant us permission to repost or share that content for promotional purposes.
We may use customer-submitted content to showcase our products, highlight customer experiences, and promote Sheaux Time.
4. Customer Responsibility
Customers are responsible for ensuring they have permission to provide any photos, logos, artwork, names, or other materials submitted to Sheaux Time.
By submitting content or requesting custom products, you confirm that you have the necessary rights or permissions to use those materials.
5. Removal Requests
If you see content featuring your order and would like it removed from our social media pages or promotional materials, please contact us at:
Email: sheauxtime.apparel@gmail.com
We will review removal requests and make reasonable efforts to address concerns.
6. Policy Updates
Sheaux Time reserves the right to update this Social Media & Marketing Policy at any time. Any changes will be posted with an updated effective date.
Thank you for allowing us to share the creativity and passion behind the products we create.